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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reta Hull

Reta Hull

January 16, 2025

3  out of  5
rating by Reta Hull
"Been with this office since it was it was Ellen Anderson, so we are talking decades. We have several vehicles and our homeowners with them Claims over the years are very far and few. Just got a new vehicle that is not a lease or bank titled straight out own and our rates just keep going up. The one person everyone is negatively commenting about is brassy, but does the job. However after this rate increase I will be gathering all our policies and starting with my credit union for quotes. I will let you all know if we get better rates. By talking to others I should have done this years ago. So I will be posting an update."
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Paul Bartasavich

May 4, 2024

5  out of  5
rating by Paul Bartasavich
"Great people. Keep smiling Kathy Paula n Liz.."
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Ken

October 1, 2023

4  out of  5
rating by Ken
"Did what I needed to do"
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SANEL SANEL

August 22, 2023

1  out of  5
rating by SANEL SANEL
"I’m not sure what’s up with these employees here, but they are so rude and unprofessional. They look and sound like you’re bothering them. I canceled my policy here and moving to AAA. If you need the insurance, do yourself a favor and don’t go here."
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Daphne Johnson

May 9, 2023

5  out of  5
rating by Daphne Johnson
"Natalie Braddock is awesome!"
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Toni Harmon

April 4, 2022

5  out of  5
rating by Toni Harmon
"Natalie Braddock's crew are very helpful and nice. My insurance rate is cheaper than the higher competitor's insurance."
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carl metzger

March 24, 2022

5  out of  5
rating by carl metzger
"Wonderful Kathy was so nice and helpful thanks again"
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TF

May 26, 2021

5  out of  5
rating by TF
"I could never ask for a better insurance agent and office. Always happy to help with any request I have, and explains the process behind each request. Never have an issue with this office."
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Mike Druzak

July 13, 2020

1  out of  5
rating by Mike Druzak
"Cathy would not complete my request on two occasions. Must be stuck the procedural past. I thought an agent works on your behalf. Looking for new I guess."
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MARJORIE NAIL

January 10, 2020

5  out of  5
rating by MARJORIE NAIL
"you are wonderful"
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Jean Criscione

September 10, 2019

5  out of  5
rating by Jean Criscione
"This office has been my family’s insurance agent for many, many years and they have always been extremely helpful regarding anything that we had concerns about. Natalie, Kathy, and the girls are awesome!"
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angela alicea

August 9, 2019

1  out of  5
rating by angela alicea
"Just got off the phone with a person named Cathy and boy did she have an attitude, I can tell she was bothered with me! All i was doing was getting an insurance quote...... I understand its the end of your shift and your ready to go but that has nothing to do with me!!!! right there is why your company will not gain any clients, I will not call again!!! Best of Luck, and word of mouth goes along way😚"
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Aleksandr Osmak

December 24, 2017

1  out of  5
rating by Aleksandr Osmak
"Keeps sending spam letters to my address. When went to visit to get a quote, was not helpful and seemed like she was bothered. Shop for insurance elsewhere.."
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Neil Conrad

August 10, 2017

1  out of  5
rating by Neil Conrad
"Money coming in is the only thing that matters at this office. Not support. If I could put 0 stars, I definitely would. If you need help, find it elsewhere. The commercials that boost the Agents ability to support their customers is only for show. In reality, you get a disrespectful secretary and an agent that won't talk to the ones paying their bills. I only wanted to ask my agent if I could set up a meeting to go through everything with me. I'm blessed and thank God to say that I've never been in a wreck, caused a wreck, got a ticket EVER. I guess asking questions about an incident is out of the question.... but as long as they get my money monthly with no phone calls unless to give more money....that's what counts. Do yourself a favor and PLEASE find some other Agent and Office to deal with. The Secretary I talked to didn't want to hear what I was asking, has no compassion, heart or understanding. She said....talk to claims. I already did...I just wanted peace of mind. And as for claims, they were trying to do car rentals for me in a completely different state. They said...it's $3 cheaper to go to a rental place an hour away in another state, and I don't live in the middle of nowhere. That didn't boost my confidence in a reputable Insurance Company."
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Alvin Xu

March 6, 2017

1  out of  5
rating by Alvin Xu
"No service at all. I never get an answer or any information when sendng a email to my agent."